Frequently Asked Questions (FAQs)

1. What is FitSoon?

FitSoon is an online store dedicated to health, fitness, and lifestyle products. Our goal is to provide high-quality, reliable, and affordable products that help you stay fit and feel good.

2. Are your products genuine?

Yes! All our products are carefully selected from trusted suppliers and tested for quality before being added to our store. We only sell items we truly believe in.

3. How do I place an order?

It’s simple:

  1. Browse our products

  2. Add your favorite items to the cart

  3. Checkout securely with your preferred payment method

You’ll receive an email confirmation as soon as your order is placed.

4. What payment methods do you accept?

We accept major debit/credit cards, UPI, PayPal (if enabled), and other secure payment gateways. All transactions are 100% safe and encrypted.

5. How long does delivery take?

Delivery times depend on your location:

  • Standard shipping: 5–10 business days

  • Express shipping: 2–5 business days (if available)

You’ll get a tracking number once your order is shipped.

6. Do you offer returns or refunds?

Yes! If you receive a damaged or defective product, you can return it within 7–14 days (depending on your location). We’ll either replace the item or give you a full refund.

7. Can I track my order?

Absolutely. Once your order is shipped, we’ll send you a tracking ID and link so you can monitor your package in real time.

8. Is my personal information safe with FitSoon?

Yes. We use advanced encryption and secure checkout systems to keep your information 100% safe. We never share your details with third parties.

9. Do you offer customer support?

Yes. Our friendly support team is here to help! You can reach us anytime through email, WhatsApp, or the contact form on our website. We usually respond within 24 hours.

10. Why should I shop with FitSoon?

  • Trusted & quality products

  • Secure shopping experience

  • Easy returns & refunds

  • Fast shipping

  • Dedicated customer support